emotions attitude and job satisfaction

I don’t have a book Organizational Behavior, 13th Edition

Module 4-Chapter 4-Emotions, Attitude and Job Satisfaction

After reading chapter 4 and completing other assignments you should be able to

1. Define emotions, moods and differentiate between emotions and moods.

2. Define emotional intelligence and identify various components of emotional intelligence.

3. Define attitudes, cognitive consistency and explain

stages
of attitude formation.

4. Define job satisfaction and identify important factors influencing job satisfaction

.

So can you help me?

Thank you.

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