discussions 35

Part 1

Ethical Dilemma vs. Ethical Lapse

What is your understanding of the terms “ethical dilemma” and “ethical lapse?” 1) Provide an example in your life, or of someone you knew, who was faced with an ethical dilemma in the workplace. Without mentioning the name of the organization, describe the situation and the decision made. Explain an alternative solution to the dilemma; 2) Think of a time where you or someone you knew demonstrated an ethical lapse. Describe the situation and the decision. Then provide an alternative solution to the situation.

Part 2

Ethical Choices

The insurance company where you work is planning to raise all premiums for health-care coverage. Your boss has asked you to proof a draft of her letter to customers announcing the new, higher rates. The first two paragraphs discuss some exciting medical advances and the expanded coverage offered by your company. Only in the final paragraph do customers learn that they must pay more for coverage starting next year. What are the ethical implications of this draft? What changes would you suggest? If your boss tells you not to make content changes, what will you do and why?

Part 3

Successful Business Communication

Read the article “Successful Business Communication: It Starts at the Beginning (Links to an external site.)Links to an external site.” and explain, through your own experience, why it is important to match the words used with non-verbal cues to create consistent messages with customers, employees, or other managers. How do these consistent messages influence understanding and trust within an organization?

Part 4

Write It Right

Are you sure that readers perceive your written message as you intended it? If you want help revising a message that you’re completing, use the Types of College Writing section in the Ashford Writing Center (Links to an external site.)Links to an external site.. This section of the Ashford Writing Center will help you compose a document that clearly communicates to your audience. It provides tips and example for several formal documents and position papers for business and academic environments.

a. According to the Types of Writing section of the Ashford Writing Center, when is it appropriate to use first person? When is it appropriate to use third person?

b. What are the three elements of “Academic Voice?” What steps will you take to incorporate these elements into your academic writing?

c. Describe the goal of research writing. Why is it important to “follow the evidence” and use them to draw conclusions?

 
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