phyllis young only rasci model and performance management

DUE: 11.22.14 @11:59PM


Firstly, you will examine the roles in the Supporting Business Process and the performance management in the organizations. Secondly, you are going to evaluate the Supporting Business Process based on criteria 

detailed below. 


For this Assignment, write a paper that answers the following questions (use the subheadings/numbered questions below to organize your paper): 


RASCI Model and Performance Management


1. In any process, it is important to have a clear definition of who is responsible for the activity and to whom they are accountable, in addition to identifying those that may be in support positions. Following the RASCI model described on page 362(See attachment below), create a table similar to table 18.2 which define these roles for your selected process, Supporting Business Process. In addition to including the table, describe each role briefly.


2. As you may already know the performance measures play a large role in determining the actions of the employees involved in the process. Identify three performance management metrics you will use to promote effective behavior from those involved in the Supporting Business Process. Clearly explain the how the metric 

will be assessed, what the expected targets would be and how the metrics fit the process objectives.


After you answer the 2 questions above, include a section in which you briefly summarize 

the following. This summary should not be more than 1 page:


1. Who are the stakeholders you identified for this process? What are their 


2. What were the three metrics you identified to follow as the project proceeds?

3. Which innovation activity did you recommend for your project? What were the 

goals and who would be participating?


Assignment Requirements:


>Cover page, “Discussion”(3 COMPLETE pp.), and Reference page=5 COMPLETE pages.(Nothing less then 5 pages!)

>Complete a RASCI table properly. 

>Develope performance measurement metrics.

>Responses must demonstrate critical thinking and analysis and exhibit application of information.

>Clear business writing: Spelling and grammar are acceptable. Effective use of APA. Follow the required format and instructions above!

>3 sources in APA citation(Nothing less then 3, and it’s not necessary for more)

>Font size: 12

>Double-spaced(No spaces between paragraphs)

>Lastly, but not least, NO PLAGIARISM


If you can’t adhere to these clear instructions above, please, do me a favor and don’t waste my time sending a handshake. Thank You. 



*Homework Field of Study: Business Process Management(BPM)

If you don’t have expertise in this area of study please don’t waste my time sending a handshake. 

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