management discussion 22

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Please read following link and answer question https://hbr.org/2004/07/staple-yourself-to-an-orde…

1. What are the main obstacles that companies encounter when trying to quickly and accurately process their customers’ orders?

2. What are the main components of an order management cycle (OMC)? How can problems in

Your OMC impact customers’ satisfaction? How can you improve your OMC?

No words requirement, just need to answer all questions.

 
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