lessons from past crises
- Who has the authority to reorganize public services?
- What are some ways that government can become technologically efficient?
- Find an example in your local community that is both efficient and customer friendly.
- Find one example of a public service that needs improvement, and suggest how the service could be improved.
600 word min apa
References:Public Administration in America (11th ed.)
Chapter 4, “Organizational Theory†(pp.145–193)Chapter 5, “Decision Making in Administration†(pp. 194–229)Chapter 6, “Chief Executives and the Challenges of Administrative Leadership†(pp. 230–275)Milakovich, M. E., & Gordon, G. J. (2013).