hospitality and tourism global issues research paper

Purpose

The purpose of this assignment is for students to examine and analyze social, multi-cultural and environmental issues and their impacts upon managerial practice in the global hospitality industry. These are not opinion pieces, make sure to support your points with industry research and in-text citations, and references.

Submission: Please follow the Expectation section for each question. Your responses need to follow APA format. Please use the questions including numbers as your headings. Each response should be 1-11/2 pages single-spaced and the reference section immediately following the response. Please include page breaks between questions.

Question1:International Hospitality Development as a Business Environment Issue

Please discuss how international hospitality development is a political, social and economic issue. Choose one country(China) and discuss how it endeavors to encourage hospitality development while at the same time dealing with each one of these issues. Be sure to use specific examples in your discussion.

Expectation: It is expected that your answer will be approximately 500-750 words in length (one page to one and one-half pages, single-spaced, 12-point font) and will use a minimum of 3 cited sources from either refereed or reliable industry trade publications. Please be sure to use in-text citations and include a reference list at the end of the question.

Question2: Human Trafficking as a Social Issue

Definition: Human trafficking is the acquisition of people by improper means such as force, fraud or deception, with the aim of exploiting them. It is a complex problem brought about by inter-related economic, social, cultural, political and personal factors. Those trafficked are exploited into prostitution, forced labour, for the removal of their organs and other emerging forms of trafficking including organised begging, benefit fraud, domestic servitude and forced marriage. In short, it is modern day slavery.

(http://www.greenhotelier.org/know-how-guides/addressing-human-trafficking-in-the-hospitality-industry/)

Research how prevalent human trafficking is a world-wide basis and what role the hospitality industry is increasingly playing in preventing this crime or assisting its victims. Develop a training plan for hospitality staff in how to recognize human trafficking so that it can be reported to the proper authorities.

Expectation: It is expected that your answer will be approximately 500-750 words in length (one page to one and one-half pages, single-spaced, 12-point font) and will use a minimum of 3 cited sources from either refereed or reliable industry trade publications. Please be sure to use in-text citations and include a reference list at the end of the question.

Question3: Managing Across Cultures as a Multi-Cultural Issue

Suppose you were a US based, food service unit manager for Aramark and your company has once again been awarded the management contract for the 2020 Tokyo Olympic Games. You are assigned as a pre-opening and onsite operations manager. The company will be sending you to Japan for two years, and you will be consulting with local accounts in Japan in addition to your Olympic planning duties.

a. What should a multi-national company do in order to prepare and support their employees on an international assignment?

b.Your job will include handling negotiations with other companies and the Japanese Olympic Committee. How do business negotiation styles differ between Japan and your home country?

c.Compare the overall business culture of your home country to Japan (if you are from Japan, use the US as your home country). What significant management challenges would you foresee as they pertain to line employees? What would be your plan to address each of these?

Expectation: It is expected that your answer will be approximately 500-750 words in length (one page to one and one-half pages, single-spaced, 12-point font) and will use a minimum of 3 cited sources from either refereed or reliable industry trade publications. Please be sure to use in-text citations and include a reference list at the end of the question.

Quesiton4: Technology Adoption in the Hospitality Industry as an Operations Issue

a. What do you believe are the most significant technology advances being utilized in a hospitality segment of your choice (hotels, food and beverage, travel, events, etc.) that impact both guest satisfaction and overall operational efficiency?

b.Do you think technology helps or hinders company strategies to enhance customization and personalization on a global scale?

c.In summary, what technology advances do you see as being a win-win for both the company and its guests, and which ones do you believe that hotels should proceed with caution?

Expectation: It is expected that your answer will be approximately 500-750 words in length (one page to one and one-half pages, single-spaced, 12-point font) and will use a minimum of 3 cited sources from either refereed or reliable industry trade publications. Please be sure to use in-text citations and include a reference list at the end of the question.

 
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