discussion questions week 4 2
Please answer the following lecture questions (please include the question verbiage in your response). The answers do not have to be written in an APA paper formatting, however, citations and references must be included.
- Both verbal and nonverbal communication are very important in how a message is received and interpreted. What percentage of communication is verbal? Provide an example of verbal message that could be interpreted in two different ways based upon nonverbal communication.
- How do active listening and assertiveness contribute to effective communication? Describe in detail how one of the two is carried out successfully and give an example for which either active listening or assertiveness would be useful.
- Compare and contrast virtual communication with face-to-face communication. In what situations would virtual communication be effective? What are potential downsides to virtual communication?
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