develop your section ii process analysis

3 pages, double spaced, tables single spaced

As the business analyst in the CIO’s department of Maryland Technology Consulting (MTC), your next task in developing your Business Analysis and System Recommendation (BA&SR) Report is to conduct a process analysis. This will identify how the current manual process is working and what improvements could be made to the process that would be supported by a technology solution.

For this assignment, you will add Section II of the Business Analysis and System Recommendation (BA&SR) Report to Section I (will be supplied). You will conduct an analysis of the current hiring process and present information on expected business improvements.

Use the outline format, headings and tables provided and follow all formatting instructions below.

Begin with your Section I (Stage 1 assignment) and add Section II. Apply specific information from the case study to address eacharea.

II. Process Analysis

  • A.Hiring Process

The table below has been divided into Part 1 and Part 2 just to help you logically work through the table information. One complete table should be provided with the 4 columns completed.) Refer to Week 3 and 4 content on processes and analyzing process improvements. Additional research can expand your knowledge of these areas.

At the beginning of this section, write an introductory opening sentencefor this section that addresses what the complete table provides. (You may want to write this after you complete the table.)

Part 1– To understand what the new hiring system needs to do for MTC, you will first analyze the current hiring process, often referred to as the “As-Is Process”. Remember,a process is a series of steps to perform a task; therefore, think about what the users are doing as part of the hiring process. The stakeholder interviews in the MTC Case Study provide some needed information about how the process is currently conducted, but you may need to make some additional logical assumptions. You will need to combine the steps that each interviewee discusses and organize them into a logical sequence showing the high-level start to finish process. Try to be specific as this will help define requirements. For example, “reading resumes” is not very specific – what is the recruiter looking for when he/she “reads resumes”? (Hint:Resume screening is the process of identifying whether a candidate is or is not qualified for a given position based on qualifications indicated on his/her resume or application matched with requirements in the Job Description for the position the applicant is applying for.)

Then insert into the table the steps that are missing and enter the position title of the person who would perform each step. The beginning and ending steps have been provided for you and should remain in your table. Each process step should be concise and include an action verb. Note: Although different organizations can use different hiring practices, focus on information from the case study to capture key steps MTC uses; these are what the new system will need to support. Incorporating additional steps such as testing, a second round of interviews, etc. may cause you to omit key steps required for MTC’s process.

Part 2 –The overall hiring process has several steps which you listed for Part 1. For each of the steps listed, complete the To-Be Processcolumn in the table describing how this part of the process will be supported by the technology solution to improve the hiring process. Then complete the Business Benefits of the Improved Process column by explaining how this part of the process can contribute to the overall business strategy– think at a higher level than the specific process step. For example, a process benefit might be “receiving an application faster” but the broader business benefit would be “reducing time needed for the hiring process to enable MTC to identify and hire top IT talent more quickly.” For each step, identify the result of using the system, as shown in the two examples. While it is true that the system will speed up each step of the process, think about how MTC or the responsible employees would benefit from using an automated system to perform that step.

B. Expected Improvements– As noted in the case study, there are a lot of manual processes, overwhelming paperwork, difficulty scheduling interviews, etc. related to MTC’s current manual hiring process. A technology solution can address many of these issues. For each of the areas listed in the table below, provide an example of an issue from the case study and how a technology solution could be used to improve that area. Issues and improvements should be addressed in 1-2 clear, complete sentences with information incorporated from the case study. The first one is provided as an example. Note: This is not about the stakeholders’ wishes or expectations for the new system but identifying the current issues they have. Some may be explicitly stated in the interviews and for others you may need to apply some critical thinking. (Provide an introductory sentenceand copy the table and insert information within.) For explanations of these areas, refer to Week 4 content on analyzing process improvements. Additional research can expand your knowledge of these areas.

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