Complaint and Conflict Management for the Healthcare Provider.In each case, answer the questions at the end of the case and give researched references to support your assertions;

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Complaint and Conflict Management for the Healthcare Provider.In each case, answer the questions at the end of the case and give researched references to support your assertions;

In each case, answer the questions at the end of the case and give researched references to support your assertions; also, explain what would be the ethical course of action and the legal requirements for action in the case.

Case One

Mrs. Lewis was head nurse on a medical surgical floor in a community hospital with 250 beds. Over the course of 6 months, she noticed that all patients admitted from the Shady Rest Nursing Home had signs of severe injuries other than those connected with the admitting diagnosis. There appeared to be patient abuse in the nursing home. Mrs. Lewis investigated discreetly and found no explanation possible except abuse. In accord with the obligations of the law in her state, she reported the matter to the Department of Welfare Bureau of Inspection.

The Welfare Department investigated immediately, found proof of abuse, and threatened to close down Shady Rest if there were any more recurrences. Mrs. Lewis was overjoyed until her hospital administrator, bypassing the director of nursing, called her in and warned her that she would be fired if she reported any other instances of abuse. Shady Rest sent the hospital a lot of business, and good relations had to be maintained.

Mrs. Lewis was even more shocked when she discovered that the administrator was a golf partner of the owner of Shady Rest and was doing an old buddy a favor. Despite fears of retaliation, Mrs. Lewis consulted a lawyer, who threatened the hospital with exposure and with penalties that would follow if one of its employees failed to follow the reporting provisions of the law on abuse in nursing homes.

Did Mrs. Lewis act correctly? What should she have done if she could not have afforded to consult with a lawyer? In what ways can whistle-blowers protect themselves? Must the art of intimidation be part of the toolbox of healthcare professionals in order to protect their patients? Is power an appropriate consideration in healthcare ethics?

Case Two

On a July weekend, Mrs. Allesfertig, nursing supervisor of the whole hospital, discovered that the intensive care unit was seriously understaffed. She pulled two nurses with previous ICU experience off other floors to bring the unit up to strength in view of the extreme level of acute care needed. On the following Monday, Dr. Bestknabe, who has overall responsibility for the ICU unit, closed the unit for further admissions until the staffing had been worked out on a permanent basis.

Should the new staffing policy give the nurses authority to refuse to admit patients when the staff is not sufficient to handle them? (In some hospitals, nurses have this authority.) Can any policy take precedence over the professional judgment of trained ICU nurses?

TEXTBOOK INFORMATION
Title: Legal and Ethical Issues for Health Professions
Edition: 3rd (2014)
Author: McTeigue
Publisher: Elsevier Science
Book ISBN: 1-4557-3366-0

Title: Health Care Ethics
Edition: 6th (2012)
Author: Baillie, Harold M.
Publisher: Pearson

 

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New Roles in| Mental Health Care, eg. Crisis/Home Treatment Team, Psychiatric Liaison Nurses, IAPTS

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Order Details/Description

Make notes on the following points related to mental health care in UK:

.Community based provision of care

. Recovery and social inclusion

. Working with service users and carers,

. Recent changes in mental health policy and provision

. Mental Capacity Act (2005) and implications of Mental Health Act amendments (2007)

. Integrated Care Programme Approach.

. Modern day use of psychotropic medication and patient consent/education

. Therapeutic approaches to mental health care, e.g. CBT, DBT, Tidal Model, Recovery Approach.

Prevention and management of risk

. New Roles in| Mental Health Care, eg. Crisis/Home Treatment Team, Psychiatric Liaison Nurses, IAPTS

 

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How these two cultures healthcare beliefs affect the delivery of evidence based nursing care. Please give an example.

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How these two cultures healthcare beliefs affect the delivery of evidence based nursing care. Please give an example.

People of African American Heritage.

The Amish.

Please read chapter 6 and 7 of the class textbook and review the attached Power Point presentations. Once done answer the following questions;

1. Give an overview of the African American and the Amish culture and mention any difference with your own culture.

2. What are the healthcare culture beliefs of the African American and the Amish cultures and mention if there is any similarity in their beliefs.

3. How these two cultures healthcare beliefs affect the delivery of evidence based nursing care. Please give an example.

As stated in the syllabus present your assignment in an APA format word document, Arial 12 font attached to the forum in the discussion tab of the blackboard title “week 3 discussion questions”. A minimum of 2 evidence based references no older than 5 years old are required. Two replies to any of your peers sustain with a proper references are required and a minimum of 500 words.

 

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Evaluate the importance of financing and technology in health care. Provide examples to support your response. Click the link above to submit your assignment.

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Evaluate the importance of financing and technology in health care. Provide examples to support your response.
Click the link above to submit your assignment.

Students, please view the “Submit a Clickable Rubric Assignment” in the Student Center.

Instructors, training on how to grade is within the Instructor Center.

Assignment 1: Historical Transitioning and Growth of the U.S. Health Care System

Due Week 3 and worth 150 points

As a health administrator, your hospital has tasked you with reporting the general nature of health care administration to visiting stakeholders / shareholders. These stakeholders / shareholders are investors, but are not too versed in the significance of the U.S. health care system and its present position in social, financial, technological, and medical pioneering advances.

Write a three to five (3-5) page paper in which you:

Summarize key milestones involved in the past and present shaping and transitional dynamics behind changes in the present health care industry.
Evaluate the importance of financing and technology in health care. Provide examples to support your response.
Analyze the primary complexities and integrated social dynamics associated with changing demographics and emergent diseases (e.g., the complexities seen in the growing Latin and Asian populations, etc.).
Examine the major fluctuating and daunting challenges in health care management that mortality trends and an aging Baby Boom generation predicate.
Use at least four (4) recent (i.e., five [5] years), quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:

Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:

Describe the historical development, current structure, cost, impact of technology, and ways of conceptualizing the U.S. health care system.
Explain how changes in population, disease patterns, and trends affect the health care system.
Use technology and information resources to research issues in health services organization.
Write clearly and concisely about health services organization using proper writing mechanics.
Click here to view the grading rubric for

 

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As a healthcare administrator, you have been tasked with researching your hospital’s compliance in the proper reporting of both medical and non-medical errors made by the staff. Compare the relationship of hospital’s corporate liability with that of each employee’s vicarious liability in the event of an error.

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As a healthcare administrator, you have been tasked with researching your hospital’s compliance in the proper reporting of both medical and non-medical errors made by the staff. Compare the relationship of hospital’s corporate liability with that of each employee’s vicarious liability in the event of an error.
Healthcare Policy and Law class. Must be 250 words must cite work.

“Liability and Quality” Please respond to the following:

As a healthcare administrator, you have been tasked with researching your hospital’s compliance in the proper reporting of both medical and non-medical errors made by the staff. Compare the relationship of hospital’s corporate liability with that of each employee’s vicarious liability in the event of an error. Discuss the essential steps that your organization can take to reduce occurrences in both. Provide at least two (2) examples of the successful application of such steps to support your rationale.
Interpret the extent to which public reporting and value-based purchasing improve healthcare quality. Include a comparison of two to three (2-3) advantages to each reporting method. Support your response with two (2) examples of healthcare quality improvements that could have resulted from of an organization implementing each type of reporting method in question.

 

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Today’s workforce is diverse and has multiple conflicting priorities. As a nurse leader, you would like to see your hospital implement an outreach program that will benefit needy members of the community.

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Today’s workforce is diverse and has multiple conflicting priorities. As a nurse leader, you would like to see your hospital implement an outreach program that will benefit needy members of the community.

Today’s workforce is diverse and has multiple conflicting priorities. As a nurse leader, you would like to see your hospital implement an outreach program that will benefit needy members of the community.
What are some methodologies of communication you would use to develop a shared vision with your stakeholders?
How would you apply strategic management to make your visions for the outreach program become reality?

 

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Identify an issue of concern for your role as an advanced practice nurse and to formulate a potential policy change to address that issue.

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Identify an issue of concern for your role as an advanced practice nurse and to formulate a potential policy change to address that issue.

 

Identify an issue of concern for your role as an advanced practice nurse and to formulate a potential policy change to address that issue.
There are many potential issues which can influence your practice setting or other issues which may negatively affect the patients with whom you work. All of the course reading will help you to
identify a topic for this assignment. You can think about the issue as related to your health promotion project. The policy you consider may be in reaction to the health promotion issue or
something larger that is still related to that issue. There are hundreds of possible issues, but here is a list of a few to consider: • Child and elder care • Civil rights • Domestic violence •
Drug abuse/addiction • HIV/AIDS • Homelessness • Native American and migrant workers’ health • Long-term care • ImmigrationAllegal aliens • Legislative issues affecting advanced practice nursing •
Barriers to practice • Access to care As you begin to work on the possible policy change, the following ideas and steps should be considered: • Definition and description of the issue • Exploration
of the background of the issue • Stakeholders • Issue statement or statement of clarity • Possible methods of addressing the issue • Goals and options for changes • Risks and benefits of the
changes • Evaluation methodology

 

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What is your personal definition of “justice”? What is the formal definition of “justice”? Do you believe that “justice” was served in this scenario?

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What is your personal definition of “justice”? What is the formal definition of “justice”? Do you believe that “justice” was served in this scenario?

Dale and Mike Parak were twin brothers and best friends. They spent their entire lives looking out for each other’s interests. While growing up, the two were inseparable. They played sports together, double-dated frequently, and attended the same university. They grew closer as they aged, they got married at about the same time, and eventually, both were divorced. After they retired from their jobs, they decided to live together to save money, and they still enjoyed each other’s company.

When he was 70 years old, Mike was diagnosed with cancer. Doctors predicted that he had about 6 months to live. The brothers agreed that Mike should not suffer. Mike and Dale wrote and signed a note stating that they decided to commit suicide. Dale broke 20 tranquilizers into Mike’s evening meal and watched as he ate it. Yet, when Dale checked on Mike one hour later, Mike was still alive. Dale panicked. He took a .38-caliber revolver from his desk and shot Mike, killing him instantly. Dale then went into the kitchen and took a handful of tranquilizers. He did not die. He awoke the next morning as somebody pounded on the front door. It was a neighbor who, seeing that Dale was dazed and confused, decided to call an ambulance and the police.

The responding police officer conducted an investigation, and Dale was arrested and charged with the premeditated, 1st-degree murder of Mike. The prosecutor, although noting it to be a difficult case, pursued the case because she thought that no citizen had the right to decide when someone should die. Dale Parak pled guilty to 1st-degree manslaughter and was sentenced to 5 years in a maximum-security prison. (Note: This was the lowest sentence that could be given to a defendant convicted of his crime.)

What is your personal definition of “justice”? What is the formal definition of “justice”? Do you believe that “justice” was served in this scenario?
What is the state definition of the charge that you would file as the prosecutor against Dale? Did Dale commit each of the components and elements of the crime? The elements for 1st-degree, premeditated murder are 1) the unlawful killing; 2) with malice aforethought; 3) of another human being. Explain how each element was or was not committed.
According to the definition of justice you provided, was this sentence just? Why or why not?
If you were the prosecutor in this case, would you have charged Dale Parak with any crime? With 1st-degree murder? Why?
If you were the judge in this case, how would you have sentenced Dale Parak? Why?

 

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How does this ethical issue impact nursing and health care?In many of our graduate courses, you will be asked to locate peer-reviewed journals to support your discussions as well as your written assignments.

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How does this ethical issue impact nursing and health care?In many of our graduate courses, you will be asked to locate peer-reviewed journals to support your discussions as well as your written assignments.

To support your work, use your course and text readings and also use outside sources. As in all assignments, cite your sources in your work and provide references for the citations in APA format.

In many of our graduate courses, you will be asked to locate peer-reviewed journals to support your discussions as well as your written assignments. To understand the review process click here.

Refer to the Webilography of the course to learn more about Peer review.

Next, visit the South University Online Library and locate a peer-reviewed “Professional Nursing” article that deals with an ethical dilemma in health care. Download and read the article.

Discuss the following with your classmates:

What is the ethical issue involved?
Which ethical principle is of concern?
How does this ethical issue impact nursing and health care?
What is the relevance of this ethical issue?
Why you think this ethical issue is important to reso

 

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